Ashlyn is one of Forbes Home's in-house writers and a former civil engineer-turned content writer with over six years experience. Until recently, Ashlyn focused on creating content for Forbes Home as ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

The first thing to check is the company’s experience and expertise. How long have they been in business? Do they specialize in repairing your type or brand of appliance? For example, if you own a ...