Verint ®, The CX Automation Company™, today announced Dave Rhodes has been named Chief Executive Officer of Verint, effective immediately. Rhodes, who previously served as CEO of Calabrio prior to its ...

Verint ®, The CX Automation Company™, today announced the organization formed through the recent Verint-Calabrio ® transaction will move forward under a single corporate name: Verint.

Calabrio, the workforce and conversation intelligence company, today announced the Calabrio Omni Agent Intelligence, already in the market and available for Calabrio ONE customers. This new omni-agent ...

Calabrio this week announced a new version of its flagship workforce optimization and engagement suite. Having watched the firm and its antecedent, Spanlink Communications, since its founding 30 years ...

MINNEAPOLIS, MN — (Marketwired) — 08/30/16 –Calabrio, a leading provider of customer engagement and analytics software, and KKR, a leading global investment firm, announced today that they have ...

Report unveiled on day one of Calabrio Customer Connect (C3) digs into agent wellbeing and shows the key importance of employee-centricity and agent retention as the industry faces “The Great ...

Calabrio, a privately held customer experience intelligence company, focuses on a human approach to contact centers. After all, agents represent a brand, and nowadays they’re expected to do much more ...

One of the biggest problems facing contact center agents -- and their managers -- is the sheer volume of data regarding products, services, and customers that is siloed and difficult to locate quickly ...

Independent validation of Calabrio’s AI Management System underscores leadership in ethical AI governance, empowering customers with confidence, compliance and scalable innovation Calabrio, the ...

Minneapolis-based software companies Calabrio and Code 42 Software are among about 40 across the country that have technology products and services listed as finalists for the TechAmerica Foundation‘s ...

MINNEAPOLIS, MN--(Marketwired - Feb 24, 2016) - Calabrio, a customer engagement software company that provides analytic insights to catalyze growth, closed 2015 with record numbers and continued ...