The EEOC’s proposed guidance specifies what features or content the EEOC believes an anti-harassment policy and complaint process should contain to be effective. The proposed guidance identifies what ...

ABTA’s advanced level complaints management training day is aimed at those who are responsible for developing and implementing their organisation’s complaints management strategy.

ABTA’s popular Complaints Handling workshop will give you the crucial tools to help you deal with complaints effectively, including written and verbal complaint handling techniques.

The South Bend Community Police Review Board will hear its first officer complaint at its March meeting. The complaint alleges improper seizure and will be reviewed by the board at their March meeting ...