NHS Shared Business Services has launched a framework agreement to help the NHS improve how it communicates with its patients through tech.
Missed appointments (Did Not Attend – DNAs) cost the NHS an estimated £1.2 billion a year, making reliable, accessible and two‑way communication increasingly vital to patient care and operational ...
A majority of individuals who are deaf or have hearing loss face significant communication barriers when accessing care through the National Health Service (NHS), with nearly two-thirds of patients ...
The procurement framework aims to help NHS organisations buy products and services to help communicate with patients more efficiently.