PHILADELPHIA -- From theft to scanning errors, retailers are running into headaches with self-checkout after rolling out the technology aggressively over the last decade. Now, research finds another ...
Self-checkout lanes were supposed to revolutionize shopping. They promised faster transactions, lower labor costs, and a sleek, modern experience. Major retailers installed thousands of kiosks across ...
Imagine an invention that is worse at what it does than humans, threatens jobs and increases the potential for crime. You might think it would go nowhere fast. In fact, the supermarket self-checkout ...