Experts emphasized the value of proactive approaches, meaningful interactions and seamless connections to human support while using AI-enabled chatbots in healthcare. Mazza said Northwell has been ...

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

Microsoft is working on an AI-powered chatbot that will provide support for Xbox and associated services, The Verge has confirmed. The news has prompted some to draw comparisons with Clippy, the ...

As artificial intelligence (AI) continues to advance rapidly, businesses across sectors are exploring AI-powered personal assistants and chatbots as potential replacements for human agents. But can ...

Enterprise applications vendor Unit4 has long been an advocate of what it calls self-driving ERP. This week, it is taking a big step closer to realizing that vision with the roll-out of Ava, its ...

Microsoft is making waves in the gaming industry once again with its latest innovation: an AI-powered Xbox chatbot designed to reshape the support experience for gamers. The information came from the ...

Aaron McKinley is a writer, blogger, and video game enthusiast with over six years of experience in web content and many more in playing games until the wee hours of the morning. A passion for writing ...