The Fresno County Superintendent of Schools has unveiled a mobile dispatch training center for high school students in Fresno and Madera counties. It’s one of only two programs of its kind in the ...

Oakwood officials are preparing for the worst as an ICE facility is being built in their town. Additional training for police ...

The FCC is considering limits on US telecom companies’ use of foreign call centers as part of a broader push against robocalls and scams. The proposal could require overseas support agents to be ...

WASHINGTON, March 4 (Reuters) - The Federal Communications Commission said on Wednesday it is considering limits on U.S. telecom firms' ‌use of foreign call centers and requiring foreign-based ...

FIRST ON FOX — The Federal Communications Commission (FCC) will vote on a proposal to improve customer service at call centers by encouraging onshoring and strengthening accountability for certain U.S ...

This is a critical offseason for the Dallas Cowboys. Dallas went 7-9-1 in their first season under head coach Brian Schottenheimer, but they showed plenty of promise. At least, they did on offense.

ADMINISTRATIVE LEAVE PER DEPARTMENT. >> PROTOCOL. 12 NEWS INVESTIGATES A SCAM THAT HIT HARD IN WISCONSIN, DRAINING SENIORS LIFE SAVINGS. WE’RE LEARNING. FBI AGENTS BUSTED CALL CENTERS IN INDIA LINKED ...

When the 58-year-old fraud victim told investigators in Maryland the details of how she had been duped out of $1.7 million, they knew she was hardly alone. A year-long, expanding investigation — the ...

JOHNSON CITY, Tenn. (WJHL) — AT&T has decided to transition its Johnson City call center to a “work-from-home model,” a company spokesperson confirmed on Monday. The spokesperson said local employees ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

Citigroup projects Bitcoin could reach $143,000 in 12 months (62% upside from $87,000) with a bull case of $189,000 and bear case of $78,500. Citi’s base case expects $15 billion in spot Bitcoin ETF ...