A retired manager tells how IT at Starbucks went from muddle to organized via a service catalog. Three years ago, Starbucks’ IT department found its services as muddled as a “venti soy, decaf mocha, ...
J.C. Penney is reviving its print catalog. It stopped publishing the "Big Book" six years ago, but now other retailers are taking a page from the original form of virtual shopping, reports CBS News ...
IT departments look to service catalog technologies from vendors such as Digital Fuel, newScale, Oblicore and PMG to align IT functions with business demands in a down economy. IT departments faced ...
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