The Fresno County Superintendent of Schools has unveiled a mobile dispatch training center for high school students in Fresno and Madera counties. It’s one of only two programs of its kind in the ...

Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team challenges - to boost agent engagement in training, accelerate skill adoption, ...

Oakwood officials are preparing for the worst as an ICE facility is being built in their town. Additional training for police ...

This is a critical offseason for the Dallas Cowboys. Dallas went 7-9-1 in their first season under head coach Brian Schottenheimer, but they showed plenty of promise. At least, they did on offense.

ADMINISTRATIVE LEAVE PER DEPARTMENT. >> PROTOCOL. 12 NEWS INVESTIGATES A SCAM THAT HIT HARD IN WISCONSIN, DRAINING SENIORS LIFE SAVINGS. WE’RE LEARNING. FBI AGENTS BUSTED CALL CENTERS IN INDIA LINKED ...

When the 58-year-old fraud victim told investigators in Maryland the details of how she had been duped out of $1.7 million, they knew she was hardly alone. A year-long, expanding investigation — the ...

With the 2026 NBA trade deadline just around the corner, excitement is building among fans for potential game-changing trades. All eyes are on key players like Milwaukee Bucks superstar Giannis ...

“The Philadelphia 76ers are quietly entertaining offers for veteran center Andre Drummond as the NBA trade deadline looms, sources tell the Philadelphia Inquirer’s Keith Pompey. The 32-year-old big ...

JOHNSON CITY, Tenn. (WJHL) — AT&T has decided to transition its Johnson City call center to a “work-from-home model,” a company spokesperson confirmed on Monday. The spokesperson said local employees ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min OHSU says closure is ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

Citigroup projects Bitcoin could reach $143,000 in 12 months (62% upside from $87,000) with a bull case of $189,000 and bear case of $78,500. Citi’s base case expects $15 billion in spot Bitcoin ETF ...