Signature Inc. Expands Its Travel-Based Workforce Initiatives

Signature Inc. a business consulting and customer engagement firm, has established an international workforce, working ...
The Manila Times

TTEC Takes Home Seven Stevie® Awards for Pioneering AI-Driven Customer Experience and Sales Excellence

TTEC team members join their Percepta colleagues at the 2026 Stevie® Awards for Sales & Customer Service. TTEC took home seven Stevie® Awards for pioneering AI-driven customer experience and sales ...

‘Awkward’: Shoppers call out common retail practice

A seemingly harmless retail practice is sparking debate online, with some shoppers calling it “invasive” and “awkward” as others say it’s simply part of the in-store experience.

Whatfix introduces AI Roleplay Training in Mirror, the only platform combining adaptive AI conversations with real system simulations

For the first time, customer-facing teams will be able to practice real GenAI-driven customer conversations inside simulated enterprise systemsSAN JOSE, Calif. and BANGALORE, India, March 9 ...

CX Glow: A New Era for Customer Experience in Small Businesses

Ivis Mas has officially introduced CX Glow, an innovative program designed to revolutionize the customer experience for small businesses. This initiative aims to empower small business owners and ...
CRN

Channel Program Intelligence: How IT Vendor Partner Programs Are Supporting AI Solutions

The CRN 2026 Partner Program Guide takes a look at how partner programs changed over the last 12 months to incorporate or support the selling of AI solutions by channel Partners.
AccessWDUN

Automotive Training Academy by Assurant Expands Exclusive Offering on Reynolds and Reynolds docuPAD eContracting System

Automotive Training Academy by Assurant Expands Exclusive Offering on Reynolds and Reynolds docuPAD eContracting SystemThe Associated PressATLANTA ATLANTA–(BUSINESS WIRE)–Mar 4, 2026– Assurant, Inc.

Balance AI and Human Support Without Losing the Customer Experience

AI Support Can Help You or Hurt You Depending on How You Use It Lynchburg, United States - February 28, 2026 / Business ...
American Public Transportation Association

APTA Announces Public Transit Industry’s Best Marketing, Communications, and Customer Experience Work in First Place Round of the AdWheel Awards

The (APTA) honored the First Place winners of its 2026 AdWheel Awards at this week’s APTA Marketing, Communications & Customer Experience Workshop Savannah, GA. The awards recognize APTA member public ...
CRN

2026 Partner Program Guide: 5-Star Computing Vendor Programs

The CRN 2026 Partner Program Guide includes computing IT vendor partner programs that are designated 5-Star programs.
Manila Standard

Foundever achieves industry-first TESDA certification for CX training program

Foundever® has become the first company in the Philippines to receive a Certificate of Program Registration (CTPR) from the Technical Education and Skills ...
Mass Transit

APTA Marketing, Communications & Customer Experience Workshop

Join your public transit marketing, communications and customer experience peers from across the country at this workshop focused on the tools and insights organizations need to better connect with ...