On Second Thought, Don’t ‘Learn to Code:’ Why You Should Still Avoid NOW, TEAM, and CRM

For decades, workers displaced by technology in traditional industries — coal miners, factory hands, truck drivers — were ...
FedTech Magazine

Air Force Explores CRM Strategy to Improve Digital Services

ServiceNow helps the military service modernize external services, unify legacy systems and enable AI-driven digital engagement.
Blockonomi

ServiceNow (NOW) Stock Jumps 6% as CEO Dismisses AI Threat Narrative

ServiceNow (NOW) stock jumped 6% after CEO William McDermott said AI boosts software value. The company also launched two new ...

1Kosmos Brings Step-Up Identity Verification to ServiceNow for Help Desk Recovery and Sensitive Change Requests

Kosmos, a leader in unifying identity proofing and passwordless authentication, today announced 1Kosmos high-assurance identity verification for ServiceNow. Available in the ServiceNow Store, the ...

AI Uncertainty Is Affecting Software Moats, Even as ServiceNow Continues to Shine

ServiceNow has been successful so far in executing a classic land-and-expand strategy. First, it built a best-of-breed SaaS solution for IT service management, or ITSM, based on being modular and ...

ServiceNow, Inc. (NOW) Presents at Morgan Stanley Technology, Media & Telecom Conference 2026 Transcript

Morgan Stanley Technology, Media & Telecom Conference 2026 March 4, 2026 3:20 PM ESTCompany ParticipantsWilliam McDermott ...

This Stock-Split Stock Is a Major AI Beneficiary. But Is Its Recent Sell-Off a Buying Opportunity?

The software provider recently completed a five-for-one stock split. ServiceNow's subscription revenue rose 21% year over ...

ServiceNow: Excellent Risk To Reward Among 'SaaSpocalypse' Fears

ServiceNow is built to win in enterprise AI with sticky workflows, resilient pricing, and an app ecosystem. Read why NOW ...

ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

ServiceNow claims it has created an AI agent that is currently solving 90 percent of the inbound IT tickets to the company's ...

ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...
AI Business

ServiceNow Launches Autonomous Workforce

ServiceNow on Thursday introduced Autonomous Workforce, a platform of AI "specialists" designed to execute specific enterprise work, to move beyond providing enterprises with generic AI agents that ...
Techzine EuropeOpinion

ServiceNow replaces people with AI specialists using Autonomous Workforce

Explore the future of work with the autonomous workforce, where AI agents enhance efficiency and productivity in ...