The owners of a Montreal-area salon announced they will be launching an appeal after Quebec's Human Rights Tribunal ordered ...

A human rights tribunal has ordered a salon just outside of Montreal to pay a non-binary customer $500 because its list of services lacked a gender-neutral option. The tribunal’s ruling: ...

Quebec’s Human Rights Tribunal has ordered a Longueuil, Que., hair salon to pay $500 in damages to Alexe Frédéric Migneault after they complained that the business’s online booking system did not ...

The federal government has launched a website tracking thousands of planned job cuts in the core public service under the ongoing spending review. The tracker details planned cuts across two phases of ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. Another Black Friday ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

WTF?! Across the United States, consumers are confronting a new kind of obstacle when seeking help from companies and government agencies: a maze of automated systems, endless wait times, and ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

June 27 (Reuters) - Australia's largest supermarket chain Woolworths (WOW.AX), opens new tab on Friday announced plans to close its majority-owned customer website MyDeal by the end of September, in ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...